Canadian Manufacturing

Hydro-Québec announces a number of measure to help customers

Over the next few weeks the utility will not cut off power to any customers, whether residential or business

March 16, 2020  by CM Staff

MONTRÉAL — Due to the many anticipated consequences of the COVID-19 pandemic, over the next few weeks, Hydro-Québec will not cut off power to any customers, whether residential or business.

The suspension of service interruptions, which lasts from December 1 to March 31, will thus be extended until further notice.

Residential or business customers who expect to have a difficult time paying their bills are invited to make a payment arrangement through the utility’s website or by calling customer services at 1 888 385-7252.

Hydro-Québec also announced that there will be no planned service interruptions to carry out work on the power system, except for those that are absolutely essential.