Wendy’s unveils new restaurant design with advanced technologies
by CM Staff
Both digital-first designs were created to enhance customer, crew and franchisee experiences, accelerating growth across Wendy's® global restaurant footprint.
DUBLIN — On Aug. 15, The Wendy’s Company announced the opening of the first Global Next Gen restaurants, while also finalizing a new Global Next Gen High-Capacity Kitchen design option for the highest customer demand. Both digital-first designs were created to enhance customer, crew and franchisee experiences, accelerating growth across Wendy’s® global restaurant footprint.
Since unveiling the Global Next Gen restaurant design standard less than one year ago, the first Wendy’s Global Next Gen restaurants are now open in Kansas and Oklahoma, with more than 200 Global Next Gen restaurants slated to open through 2024. Wendy’s Global Next Gen restaurants feature a design with an optimized layout and next-generation technology to deliver more Wendy’s to more people with an emphasis on convenience, speed and accuracy across drive-thru, dine-in and digital order pick-up.
“The Global Next Gen future-forward design unlocks 400 times the capacity for digital orders, accelerating the System’s digital growth,” said Wendy’s President, International & Chief Development Officer Abigail Pringle. “By bringing Global Next Gen from cutting-edge blueprints to successful openings in less than one year, Wendy’s global structure is enabling System-wide expansion optimized to the digital age.”
For restaurants with the highest customer demand, Wendy’s developed a new Global Next Gen High-Capacity Kitchen, which is estimated to deliver nearly a 50% increase in kitchen output capacity compared to the Global Next Gen standard.