Canadian Manufacturing

Members of the Power Workers’ Union ratify customer service operations collective agreement with Hydro One

by CM staff   

Manufacturing Operations Public Sector collective agreement customer service operations Power Workers' Union


The customer service operations collective agreement will be in effect until September 30, 2025.

TORONTO —Power Workers’ Union (PWU) members have voted in favour of the Hydro One customer service operations collective agreement, which will be in effect until September 30, 2025.

“As a customer-first organization, these dedicated team members provide the highest level of support and service to our customers,” said David Lebeter, President and CEO, Hydro One. “I want to thank the Power Workers’ Union leadership and both bargaining teams for their continued commitment to reaching this balanced outcome.”

The collective agreement between Hydro One and the PWU covers employees in customer facing roles across the company’s operations in Ontario.

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