SULZBACH, Germany—ArcelorMittal Bremen, a subsidiary of the world’s largest steel producer, ArcelorMittal, has renewed its partnership with CGI after outsourcing its IT services to the Montreal-based firm five years ago.
“Nothing demonstrates our commitment to ArcelorMittal Bremen better than the extension of this collaboration,” Tobias Jänich, CGI vice-president of outsourcing for Germany, said. “Today we take on more tasks for ArcelorMittal Bremen, and, more importantly, we take over critical tasks. We are honored to be able to continue this very successful partnership.”
CGI has managed ArcelorMittal Bremen two data centers in Bremen for the past five years, providing IT infrastructure support, while maintaining all applications developed by ArcelorMittal Bremen, as well as other warehousing and automated production control systems. In addition, CGI has provided field service support for approximately 2,000 Windows end-user systems.
CGI said the scope of its activities at ArcelorMittal Bremen has expanded considerably over the course of the engagement. CGI was given responsibility for an additional 180 production control systems as a result of its success, effectively doubling the contract volume.
“Many of our systems are production critical, and a failure can lead to downtime and high follow-up costs,” said Claus Otten, head of automation processes for ArcelorMittal Bremen. “CGI operates these systems flawlessly, ensuring their consistent availability.”