Microsoft named the 2023 Global Company of the Year Award for workforce collaboration and productivity

Photo: Frost & Sullivan.

SAN ANTONIO — Frost & Sullivan has recognized Microsoft with the 2023 Global Company of the Year Award.

Frost & Sullivan granted Microsoft the award for its leveraging of artificial intelligence (AI)-driven technology to enable efficiency, automate workflows, and optimize user and customer experiences (UX and CX) with collaboration solutions.

“Over the years, Microsoft has repeatedly proved its ability to identify unaddressed market needs and envision future scenarios based on its firm grasp of economic, technological, and socio-demographic Mega Trends,” said Elka Popova, Vice President, Growth Opportunity Analytics ICT at Frost & Sullivan.

To maximize the value it delivers, Microsoft recently launched Teams Premium which makes meeting, calling, webinar, and virtual appointment experiences more intelligent, personalized, and secure. Another recent innovation milestone is the launch of Microsoft 365 Copilot. Leveraging large language models, and data from Microsoft Graph and the Microsoft 365 apps, Microsoft 365 Copilot powers next-level productivity for enterprise users and contact center agents.

“Microsoft stands out among communications and collaboration solution providers with its powerful vision and highly effective execution. The success of its Teams platform has been nothing short of astounding and can be attributed to the vendor’s keen understanding of rapidly evolving customer requirements, unsurpassed innovation velocity, creative solution packaging and pricing, extensive partner ecosystem, and formidable brand,” said Popova.