Canadian Manufacturing

Buster Fetcher report shows Canadian shipping issues and what to expect from popular carriers

by CM staff   

Manufacturing Supply Chain Transportation Buster Fetcher Buster Fetcher Report Canadian shipping eCommerce businesses


This report offers eCommerce businesses an analysis of shipping performance across Canada.

QUEBEC CITY — Buster Fetcher®, a Canadian company that helps businesses save money on shipping, released its inaugural Buster Fetcher Report. This report offers eCommerce businesses a detailed analysis of shipping performance across Canada, enabling them to make informed decisions for enhanced operational efficiency.

The Canadian shipping industry has grown over the last decade. Consumers are purchasing more online, and the gateway to entry as a new eCommerce company is the easiest it’s ever been. However, in today’s competitive business landscape, cost optimization is paramount. The Buster Fetcher Report identifies cost-saving opportunities by analyzing shipping patterns, carrier choices, and delivery times nationwide. This data empowers businesses to reduce overhead while maintaining expected delivery standards.

“We crafted this report to provide businesses with insights into the role that shipping plays in their operations and how misconceptions have resulted in wasted dollars,” said Matt Lessard, Buster Fetcher co-founder. “We discovered that over 90 per cent of the businesses who ship using popular carriers can cut shipping costs, even if told otherwise. Our Q2 shipping report for 2023 underscores our dedication to equipping businesses with actionable insights that drive their success.”

Here are key statistics from the Buster Fetcher report:

  • 50.4 per cent of the businesses shipping using Canada Post are billed Based on Volumetric Equivalence, indicating that most businesses are unaware they can lower their shipping costs by using smaller boxes.
  • 38.4 per cent of businesses shipping with Canada Post pay for shipping labels they never use, pointing to easy cost savings simply by voiding unused labels.
  • Shipments are twice as likely to be delivered later than expected if shipped on a Tuesday with some carriers than when sent on a Friday. This indicates that Tuesday shipments can disrupt the delivery estimations, ultimately impacting customer satisfaction.

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