CGI to invest $1B on expansion of AI capabilities
by CM staff
CGI's investment plans will include expansion of the company's AI-related consulting services, responsible and ethical-use delivery platforms and accelerators, intellectual property AI-enablement, global employee hiring and training.
MONTRÉAL — CGI is planning to investment of $1 billion over the next three years to support the continued expansion of its Artificial Intelligence (AI) services and solutions in partnership with clients seeking to responsibly move from experimentation to implementation while accelerating time-to-value from new AI technologies.
“Over the last two decades, CGI has delivered intelligent automation and AI technologies as part of our services and solutions, notably in our IP where we can test and train new models with speed and security—and then apply the learnings across our end-to-end offerings portfolio,” said George D. Schindler, President and CEO. “Today, our consultants can draw upon proven AI use cases and pre-built, industry-focused solutions powered by trusted domain data sets to help clients navigate the hype and make the best-return investments.”
CGI’s investment plans will include expansion of the company’s AI-related consulting services, responsible and ethical-use delivery platforms and accelerators, intellectual property AI-enablement, global employee hiring and training, and operational efficiencies.
“As the next generation of AI evolves and client demand rises, we are committed to expanding our talent base and capabilities in line with our Build and Buy profitable growth strategy. We believe that we are at the beginning of a new wave of innovation and that the business value of AI will be achieved through the combination of human expertise and ethical use of technology,” added Schindler.
CGI’s “Responsible Use of AI” methodology and consulting framework addresses a range of potential risks and opportunities, supporting CGI’s business and strategic IT consultants as they partner with clients to design and build a solid foundation for the deployment of AI within their enterprises. The framework complements CGI’s AI Design Sprint Workshops which were recently cited as a key strength by clients who participated in the IDC MarketScape: Worldwide
The company also is accelerating its investments in CGI PulseAI, a hyper-automation, conversational AI, and decision engine platform. The platform—already in use within CGI’s own operations—is a proprietary platform built to integrate seamlessly with any third-party partner tooling. PulseAI already includes over 35 AI models that are pre-trained to deliver results with an over 90 per cent accuracy rate.
“Our industry-focused IP solutions are an ideal vehicle to deploy advanced AI capabilities with industry use cases to provide immediate benefits to our clients. We have already embedded PulseAI’s decision engine, machine learning, natural language processing, and other intelligent automation capabilities within many of our global products. We are now accelerating integration across our entire IP portfolio,” said Dave Henderson, President, Global Intelligent Solutions and Innovation.
