WestJet Cargo and SmartKargo partner on digital transformation plans

CALGARY — WestJet Cargo and SmartKargo announced a partnership that will provide extensive digital solutions to enhance and transform the airline’s air cargo business. In 2022, SmartKargo, a comprehensive cargo information management solution, will implement software that will provide a streamlined user experience for WestJet Cargo customers.

“As we witness record-setting cargo volumes, we are making strategic investments in our technology, our aircraft and our people,” said Charles Duncan, WestJet Executive Vice-President, Cargo. “Our partnership with SmartKargo signifies an integral step forward in the digital transformation of our business. We look forward to working in lockstep with SmartKargo to digitize our business and deliver an improved user experience to our valued customers.”

Together with SmartKargo, WestJet Cargo customers will reportedly see an enhanced experience through paperless shipment documentation, ease of booking, and the ability to track their shipments in real-time as well as access important information and updates through a mobile and browser-friendly cloud platform.

“On behalf of the SmartKargo team, we are very excited to add WestJet to our list of valued airline clients, who have placed their trust in us to transform their cargo business,” said Milind Tavshikar, Chief Executive Officer, QuantumID Technologies, SmartKargo. “We look forward to supporting their growth and enabling new opportunities in the marketplace as they arise.”

In the coming months, the two businesses will work expediently, to integrate and implement SmartKargo’s digital solutions with WestJet Cargo’s existing systems and supply chain providers.