Canadian Manufacturing

SEEPEX signs agreement with OpenText

SEEPEX offers customized solutions with progressive cavity pumps, pump systems, and digital solutions for a wide range of applications in nearly every industry.

January 13, 2021  by CM Staff

WATERLOO — OpenText™, announced on Jan. 13 that SEEPEX, a global pump manufacturer, is leveraging OpenText™ Content Suite and OpenText™ Extended ECM for SAP® Solutions to manage the complete lifecycle of company information. Carefully managing mission-critical information is vital to help SEEPEX provide service across international markets.

SEEPEX offers customized solutions with progressive cavity pumps, pump systems, and digital solutions for a wide range of applications in nearly every industry. Historically, SEEPEX used a combination of systems to store and manage information related to the design, manufacturing, installation, operation, and maintenance of their products. The company needed a single solution to support information management across the entire product lifecycle – from design drawings, to operational manuals, to customer emails – and it needed to be accessible from within their SAP system.

“The decision to extend our use of OpenText was an easy one,” said Roland Rottländer, Data Processing Manager, SEEPEX. “OpenText provides exactly what we need; a single, enterprise-wide content management platform for our 800 users. OpenText provides faster processing speeds, agility, reduced costs and improved compliance by making content available from anywhere and regardless of the original document source. They help us meet our goals of delivering business growth, outstanding customer service and customer retention.”

“User feedback has been positive, and the OpenText solutions are mission critical to SEEPEX. There is now one, and only one, central system that all personnel use and rely on,” added Rottländer.

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SEEPEX worked closely with OpenText partner Doctra GmbH to plan and implement the project. Additionally, any business applications with document management elements will be considered for inclusion in the OpenText platform.