Lion Electric partners with Cox Automotive to improve customer support
by CM Staff
The agreement gives Lion customers access to Cox Automotive Mobility's 25 maintenance service centres.
MONTREAL — The Lion Electric Company announced that it has entered into an agreement with Cox Automotive Mobility to provide rapid response service to Lion customers throughout the United States.
The partnership comes following a pilot program between the two companies that began in 2021.
The agreement gives Lion customers access to Cox Automotive Mobility’s 25 maintenance service centres, more than 1,000 technicians and nearly 800 mobile service trucks in the field.
Cox Automotive Mobility will supply fleets of service to boost existing customer support already provided by Lion’s network of service centres. Lion will provide Cox Automotive Mobility’s technicians with training on its products including maintenance of high-voltage systems.
“Lion’s customer base continues to grow throughout the U.S. as medium and heavy-duty electrification continues to accelerate. It is therefore important that we expand our customer support network to provide our customers with more options and conveniences and give them the best experience possible. Lion has always been dedicated to providing our valued customers with the best service possible, and we look forward to working with Cox Automotive Mobility to continue delivering an industry leading customer experience,” said Marc-Andre Page, Vice President of Commercial Operations at Lion Electric in a statement.
