Canadian Manufacturing

COVID-19 has negative impact on Canadian employee mental health: report

by CM Staff   

Human Resources Research & Development Public Sector


Half of respondents report their mental health has been negatively affected by the COVID-19 pandemic

In Canada, COVID-19 shifts views on mental health in the workplace (CNW Group/Teladoc Health)

TORONTO – A new study of Canadians highlights the negative mental health impact of the COVID-19 pandemic and underscores the need for continued awareness, education and support of mental health care in the workplace, especially during the current public health crisis.

The report also indicates that a growing number of employers are offering mental health support, mirroring employees’ interest and comfort in virtual care options.

The study of 1,558 employees or those recently employed in Canada and the U.S. was conducted by Leger and commissioned by Teladoc Health as a follow-up to the company’s 2019 international mental health study conducted last fall.

As a result of COVID-19, one in two respondents indicate their mental health has been negatively affected by the COVID-19 pandemic. The breakdown of this data shows:

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  • The negative impact on female respondents (57%) is far greater than male respondents (43%)
  • 52% of respondents between the ages of 18-34 were negatively impacted
  • Respondents over the age of 65, an age group that has been deemed most at risk for the virus, experienced the lowest reported negative impact in both Canada (37%) and the U.S.(38%).

The study finds that there is progress in opening the dialogue and closing the gap for mental health support in the workplace.

Nearly 40% of respondents in Canada indicated that their employers have responded to the pandemic with some or all of the following initiatives:

  • Offering additional mental health support
  • Raising the discussion of employee mental health needs
  • Waiving fees for mental health support

“The COVID-19 pandemic has given the mental health dialogue even greater importance and further advanced awareness and support for mental health among employers who are making it a priority,” said David Sides, chief operating officer, Teladoc Health in a prepared statement. “Our research from 2019 to today shows that we’re closing the gap in employer support for mental health, as well as employees growing comfort in the use of virtual care.”

The study also found that Canadian respondents with an employee benefits plan (66%) are more aware of the mental health resources available to them than American respondents (55%). 85% of Canadians who have access to employee benefits said benefit plans should offer virtual care benefits as an option to support mental health concerns as they do with physical health needs.

“This pandemic has further highlighted the access gaps and need for widespread mental health care,” said Gustavo Kinrys, medical director and vice president of Mental Health Services, Teladoc Health in a prepared statement. “The call for support is trending upward, as we play a critical role in working to help improve mental health education and awareness.”

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